“Using Investigative Tools to Avoid Costly Workers' Compensation Claims” 

Swift Currie attorneys Joanna Jang and Scotty Hoffman authored an article published by the Daily Report providing insight on, “Using Investigative Tools to Avoid Costly Workers’ Compensation Claims.”

In an investigation, ISO claim index reports, surveillance and depositions are common tools that are used in information collection when managing a claim. It is also important to have procedures in place to document the details of the accident from mechanical injury to witness observations. Once a claim has been made, a WC-14-Request for Hearing opens up medical records related to the accident and may yield useful information to either dispute or support a claim.

Beyond legal procedures, social media is another tool that can provide evidence and leverage in a claim. Jang and Hoffman stress the importance of securing documentation of social media posts through a mechanic like screenshotting as posts can always be taken down.

The attorneys also highlight Georgia-specific resources like the Georgia Secretary of State’s business search engine as a method of looking into the professional background of a claimant. Additionally, ISO claim index reports are beneficial to investigations as they can provide insight into the claimant’s history of insurance claims.

Jang and Hoffman emphasize how, “Knowing what tools to use, and when to use them, can often lead to a better chance of favorable outcomes for both the injured employee and the employer.”

To view the full article and list of investigative tools, subscribers may click here.